Palletline

At Castledene, we’re proud to be able to offer our customers nationwide coverage with reliable, flexible solutions through our membership of Palletline, a network of 96 trusted haulage companies collaboratively covering the UK. With a central hub in Birmingham, and regional hubs across the country, Palletline helps reduce logistics mileage. As an award-winning Palletline member, Castledene can offer our customers flexible solutions, regardless of timelines, size or the specifications of the products we are handling, and as a member we take great pride in being part of Amazon’s Inbound Preferred Carrier Programme (IPCP).

Greener

The Palletline network cuts mileage by 4.5 million miles per year, saving fuel and reducing carbon emissions.

Efficient

Freight consolidating and reducing empty loads means Palletline’s network removes the need for over 1,000 vehicles from UK roads every year.

Quality service

With customer experience at the core of operations, Palletline achieves at least 2% higher service level performance than the industry average.

Independent

Palletline doesn’t use sub-contractors, meaning every pallet is transported by the network’s vetted members.

Working with Amazon

Palletline is the only network on Amazon’s Inbound Preferred Carrier Programme (IPCP) and has a relationship with every fulfilment centre in the UK, Ireland and in some parts of Europe

Palletline makes delivering to Amazon hassle free for customers as the network:

  • does all the delivery slot booking and handles the reference numbers
  • handles pallets should they need to be rerouted
  • reduces the risk of financial penalties
  • reduces mileage and costs
  • delivers high quality service, in line with Amazon’s KPIs which are audited monthly
  • is regularly rated as its number 1 partner on the IPCP in Europe

State-of-the-art tracking

Palletline’s constant innovation means its customers benefit from:

  • Pallet tracking via the industry-leading tracking system, Palleteyes, which uses CCTV on forklift trucks, barcode scanners and event processing to track pallets at every stage of their journey and give customers advanced visibility
  • Delivery ETAs of 2-4hr windows
  • Improved efficiency and measured performance
  • Customised tracking to allow for track and trace
  • The potential for reduced claims from damage due to high levels of quality control – Palletline boasts a damage rate of just 0.06%

Enquire now

Talk to one of our expert team members about your requirements.

Great company! I use this firm for all of my pallet deliveries / collections all over the UK, very reliable & trustworthy, any queries they can always answer with great customer service :). Highly Recommend!

Morgan Evans

Had a garden shed delivered yesterday. The driver was very polite and very professional. What I expected to be a difficult process, due to living on a busy main road, was completed easily. Great, thank you.

Paul Underhill

As a long established Company in Sittingbourne we have always looked to support the local economy wherever possible. In this vein we have used Castledene for some 20 years in which time both Companies have grown in reputation and customer base.

Castledene provides a friendly, efficient, reliable, and professional service, and we look forward to the next 20 years!

Terry

Memberships & Accreditations

  • Palletline

  • RHA

  • Fors

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